Our Story

We're a small studio with a big respect for the details.

Refine Merch started with a simple frustration: too much branded swag ends up in a drawer. We set out to make merchandise that earns its keep.

The Refine studio
Why we exist

Merch is a handshake your brand leaves behind.

When someone reaches for a bottle you designed or pulls on a hoodie with your mark, that's your brand living in the real world. We think that moment deserves care.

So we work like a design partner, not a vendor. We ask about your audience and your goal before we ever quote a product. We refine artwork for the way it will actually be made. And we stand behind every run, because our name is on it too.

The result is merchandise that feels personal, holds up, and gets used — the kind people are quietly proud to own.

What we stand for

Principles that shape every project.

These aren't posters on a wall — they're how we make decisions when you're not in the room.

How we work

A clear path from idea to delivered.

No mystery, no runaround. Here's exactly what working with us looks like.

01

Discovery call

We learn your goal, audience, timeline, and budget — then recommend products that actually fit.

02

Curation & quote

You get a tailored shortlist and a clear, itemized quote. No surprise fees.

03

Design proof

Our team preps your art and sends realistic mockups. Revise until it's exactly right.

04

Production

We produce with vetted partners and quality-check every item before it ships.

05

Kitting

Optional assembly, custom boxes, and personal note cards for a true unboxing moment.

06

Fulfillment

Ship to one address or many — including individual drop-ship to your team.

07

Reorder & store

We keep your art on file and can set up an on-demand branded store.

08

Follow-up

We check in after delivery to make sure it landed the way you hoped.

The people

You'll know us by name.

A tight-knit team means your project never gets lost in a queue.

Ellie Duke

Founder & Creative Director

Elena Voss

Head of Client Partnerships

Marcus Reed

Production Lead

Priya Nair

Senior Designer

Say hello

Let's make something worth keeping.

Every great project starts with a conversation. Tell us what you have in mind.

Start a Project